Managing Your Booking and Name Changes with Aeromexico: A Complete Guide

Aeromexico offers a user-friendly platform to help passengers manage their bookings and make necessary changes, including updates to personal details like names. Whether you’re updating your travel plans or correcting a mistake in your booking, this guide will walk you through the process.

Aeromexico: Manage My Booking

Aeromexico Manage Booking feature is an essential tool for travelers. It allows you to conveniently handle your reservations online, saving time and providing flexibility.

What Can You Do with Manage My Booking?

1. View Your ItineraryAccess your flight details, including departure and arrival times, seat selection, and ticket information.

2. Make Changes to Your FlightModify your travel dates, destinations, or flight times, subject to availability and fare differences.

   • Tip: Changes made closer to your departure date may incur higher fees or fare adjustments.

3. Add Extra ServicesEnhance your travel experience by purchasing additional baggage, upgrading your seat, or selecting in-flight services.

4. Request Refunds or VouchersIf your ticket type allows for refunds or credits, you can request them through this feature.

5. Update Passenger InformationIf you need to correct your name or other personal details, this is where you’ll start.

   
   

How to Access Manage My Booking

• Visit Aeromexico’s official website.

• Click on the "Manage My Booking" option.

• Enter your booking reference (or ticket number) and the passenger’s last name.

• Once logged in, you’ll see all available options for managing your reservation.

Aeromexico Name Change Policy

Mistakes in your name on a ticket can be stressful, but Aeromexico has a straightforward policy to address such issues. However, it’s important to understand the rules and potential fees associated with name changes.

Rules for Name Changes

1. Corrections for Typographical Errors

   • Minor corrections (e.g., fixing a misspelled letter) are allowed.

   • The changes must match the passenger's government-issued ID or passport.

2. Complete Name Changes

   • Full name changes are typically not permitted, as tickets are non-transferable.

   • If you need to transfer a ticket to another person, this is generally not allowed under Aeromexico's policy.

3. Marriage or Legal Name Changes

   • If your name has legally changed due to marriage or other reasons, you may be required to provide official documentation (e.g., a marriage certificate or court order).

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Fees for Name Changes

• Aeromexico may charge a fee for name corrections, depending on the fare type and the timing of the request.

• Fees vary by route and ticket class. It’s best to contact Aeromexico’s customer service for precise details.

How to Request a Name Change

• Use the Manage My Booking tool for minor corrections.

• For more complex cases, call Aeromexico’s customer service or visit their ticketing office.

Key Tips for Managing Your Booking and Name Changes

1. Act Quickly: Notify Aeromexico of any errors or changes as soon as possible to avoid higher fees or complications.

2. Check Your Ticket: Always double-check your booking details, especially your name, before completing the reservation.

3. Keep Documentation Handy: If your name change requires legal proof, have your documents ready to expedite the process.

   
   

By using the Manage My Booking feature and understanding the Aeromexico Name Change Policy, ensures flexibility and ease for its passengers. Whether you need to adjust travel plans or fix a typo, these tools and policies are designed to help you travel with confidence.