What is the cancellation protection policy for Icelandair?

Icelandair provides an optional Cancellation Protection service, which allows passengers to cancel their flight and apply for a refund under specific circumstances, such as:

• Sudden serious illness, accident, or death of the passenger or a close family member.

• Substantial damage to the passenger's home or business.

Key points about this service:

• Purchase Window: Must be added during the booking process or within 36 hours of the initial reservation.

• Non-Refundable: The fee for  Icelandair Cancellation Protection is non-refundable unless the flight is canceled by Icelandair.

• Not Insurance: This is an extra service, not a travel insurance policy.

• Claim Process: Requires documentation, such as a medical certificate or police report, depending on the reason for cancellation.

• Refund Timeline: Approved refunds are processed within 45 days.

For detailed terms and conditions, refer to Icelandair's official

Does Icelandair Offer Free Cancellation?

Yes, Icelandair allows free cancellations under certain conditions:

• 24-Hour Grace Period:

  • For flights departing from the U.S., if booked directly through Icelandair's U.S. website, ticket counter, or office, and paid in U.S. dollars, you can cancel within 24 hours of booking for a full refund, provided the reservation is made at least 7 days before departure.

  • For non-U.S. flights, if booked directly through Icelandair's booking channels and purchased at least 48 hours before departure, you can also cancel within 24 hours for a full

• Flex Fares:

  • Economy Flex and Saga Premium Flex fares can be canceled without penalty up to 2 hours before departure

• Cancellation Protection:

  • If you've purchased Cancellation Protection and meet the specified conditions, you may cancel and receive a

Note: Economy Light and Economy Standard fares are generally non-refundable, except for unused government and airport

Do You Get a Full Refund if You Cancel a Flight?

Whether you receive a full refund depends on your fare type and the timing of your cancellation:

• Full Refunds:

  • Available for cancellations within the 24-hour grace period, as outlined above.

  • Applicable to Economy Flex and Saga Premium Flex fares canceled before departure.

  • If you have Cancellation Protection and meet the necessary conditions.

  • In cases of serious illness, hospitalization, death, or severe material damage to your property.

  • If your flight is delayed by more than 5 hours

• Partial Refunds:

  • For non-refundable fares, only unused government and airport taxes may be refunded

Always review the specific fare rules associated with your ticket for detailed information.

Which Airlines Have a 24-Hour Cancellation Policy?

Many airlines offer a 24-hour cancellation policy, allowing passengers to cancel their reservations within 24 hours of booking for a full refund. This policy is often in line with the U.S. Department of Transportation's regulations. Some airlines with such policies include:

• American Airlines

• Delta Air Lines

• United Airlines

• JetBlue Airways

• Southwest Airlines

• Alaska Airlines

• Spirit Airlines

• Frontier Airlines

• Hawaiian Airlines

• Air Canada

• Emirates (for U.S. flights)

• Etihad Airways (for U.S. bookings)

• Lufthansa (for U.S. flights)

• Singapore Airlines (for U.S. flights)

• Turkish Airlines (for U.S. reservations)

Always check with the specific airline for their most current cancellation policies.

Can I Cancel a Non-Refundable Flight Within 24 Hours of Booking?

Yes, even if you've purchased a non-refundable fare, you can cancel within 24 hours of booking for a full refund, provided you meet the conditions mentioned earlier (e.g., booking directly through Icelandair's channels and adhering to the required advance purchase timeframe).

Outside of this 24-hour window, non-refundable fares like Economy Light and Economy Standard typically do not offer refunds, except for unused government and airport taxes.

How Can I Cancel My Flight Without a Cancellation Fee?

To avoid cancellation fees:

1. Cancel Within 24 Hours: Ensure you cancel within the 24-hour grace period after booking, adhering to the specific conditions for your flight's origin and booking method.

2. Purchase Flex Fares: Opt for Economy Flex or Saga Premium Flex fares, which allow cancellations without penalty up to 2 hours before departure.

3. Add Cancellation Protection: Consider purchasing Cancellation Protection during booking or within 36 hours afterward, which can provide a refund under qualifying circumstances.

4. Monitor Flight Delays: If your flight is delayed by more than 5 hours, you may be eligible for a full refund.

5. Document Extraordinary Circumstances: In cases of serious illness, hospitalization, death, or significant property damage, provide the necessary documentation to request a refund By understanding Icelandair's policies and choosing the appropriate fare or protections, you can navigate cancellations more effectively and potentially avoid additional fees.